• Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
• Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
• Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
• Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
• Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
• Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
• Coordinate with laundry department and assist to clean guestrooms.

Read Before Apply

NB: If you have experience in food and beverage and hotel industry then you can definitely apply. And must be a resident of Sylhet Division. Otherwise, the application will not be accepted.

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Email

Send your CV to kibria2011bd@yahoo.com

Application Deadline : 30 Jan 2023