Job Details

Organization Name	Grand Sylhet Hotel & Resort View all jobs of this company
Post Name	Duty Manager
Vacancy	01
Job Skills	Not Specific
Job Responsibilities	The normal scope and work performed include but is not limited to: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Duty Manager, you will deliver this through managing all aspects of the Front Office (for example guest registration, bell desk, telephone, concierge, gym & pool services etc.). You'll also create a warm atmosphere that makes our guests feel at home. Day to Day Work: Ensure entire hotel operations are running smoothly. If any issues arise, contact with concern and resolve them immediately. Guest-related and Safety & Security issues will get priority to resolve first. Ensure the Front Office team delivers a great service, professional attention, and personal recognition Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction Oversee night audit function and preparation of daily financial reports Control hotel costs by managing the schedule according to occupancy and guest demands Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner Train team members on PABX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel Perform other duties as assigned Demonstrate daily guest discretion, ethical behavior, privacy, and confidentiality Leading Front Office Teams Ensure the Front Office team is working as per SOP To ensure every single guest's complete satisfaction, you must play a prime role. You must contact the concerned at any time whenever support require Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to improve team member performance Educate and train team members in compliance with, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties Ensure your team is properly trained on systems, security, service, and quality standard Utilizes interpersonal and communication skills to lead, influence, and encourage others
Employment Status	Full Time
Educational Requirements	Bachelor degree in any discipline Any degree in hotel management/hospitality will be preferred
Experience Requirements	3 to 5 year(s)
Additional Requirements	Both males and females are allowed to apply Email Send your CV to hrm@grandsylhet.com or to Email your CV from MY BDJOBS account. Application Deadline : 27 Jul 2022
Job Location	Sylhet
Salary	Negotiable
Job Source	alljobs.teletalk.com.bd
Job Published On	July 18, 2022
Application Deadline	Aug. 16, 2022

Read Before Apply

Teletalk Job does not charge any fee at any stage of the recruitment process.

Please note that Teletalk Job is an equal employment organization. Any form of persuasion will disqualify the candidature.

Apply Procedure

Apply Online

Application Deadline: Aug. 16, 2022

Save this Job

Report this Job

About This Company	Grand Sylhet Hotel & Resort Address : Airport Road, Notunbazar, Sylhet
Company Information	Company Name: Grand Sylhet Hotel & Resort Airport Road, Notunbazar, Sylhet Phone: 22222222 Fax: Not specific Email: vfvfrfghj@gmail.com

Job Details

Email

Read Before Apply

Company Information

Company Name: Grand Sylhet Hotel & Resort

Featured Job

Powered by | Teletalk

Job Details

Email

Read Before Apply

Company Information

Company Name: Grand Sylhet Hotel & Resort

Featured Job

Job Seekers

Employers

Teletalk

Connected

Powered by | Teletalk