Job Details

Organization Name
Post Name Customer Care Supervisor
Vacancy N/A
Job Skills Not Specific
Job Responsibilities
  • Assessing customer service staff activities, and providing them with
  • Regular performance-related feedback.
  • Assisting customer service staff with duties where required.
  • Training staff in areas of customer service and company policies.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Monitoring and authenticating returns, exchanges, and voids.
  • Investigating and solving customer service complaints.
  • Assisting with the development and implementation of service policies, and explaining these to staff and customers.
  • Maintaining documentation pertaining to customer service department activities.
  • Performing additional duties where needed. Assist Operations & Management team to run smooth business in daily tasks
  • Tiasnshi Bangladesh Co.Ltd works with both B2B and B2C clients
Employment Status Full Time
Educational Requirements Bachelor degree & Post-Graduation from any in any discipline reputed university. Skills Required: Computer skill is a must (Should be able to make reports in excel and other office Software).
Experience Requirements 3 to 4 year(s)
Additional Requirements
  • Both males and females are allowed to apply
  • At least 03 to 04year(s)
  • Excellent written and verbal communication skill in English
  • Proficient knowledge of customer service, and standard office
  • Practices and procedures.
  • Proficient computer skills.
  • Proficient standard office equipment skills.
  • Outstanding communication skills, both written and verbal.
  • Strong people skills.
  • Excellent phone etiquette.
  • Outstanding organizational skills.
  • Available to work shifts. Able to Multi-Task
  • Can work under pressure
  • Willingness to learn and grow professionally
  • Interest in E-commerce, Social Media
Job Location Dhaka
Salary Negotiable
Job Source
Job Published On July 19, 2022
Application Deadline Aug. 18, 2022
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Application Deadline: Aug. 18, 2022

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Company Information

Tianshi (Bangladesh) Co. Ltd.
About This Company Tianshi (Bangladesh) Co. Ltd. Address : House-41, Road-24, Gulshan-1, Dhaka - 1212
Company Information
Company Name: Tianshi (Bangladesh) Co. Ltd.
Tianshi (Bangladesh) Co. Ltd. Address : House-41, Road-24, Gulshan-1, Dhaka - 1212
Phone: 0124563987
Fax: Not specific