Job Details

Organization Name
Post Name Customer Service Representative
Vacancy 150
Job Skills Not Specific
Job Responsibilities
  • Need to handle incoming calls to the prospective customers pertaining to the Client's business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client's problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.
Employment Status Full Time
Educational Requirements Honours running students & Diploma completed candidates are also encouraged to apply. Graduate candidates will get preference.
Experience Requirements N/A
Additional Requirements
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.
Job Location Dhaka (Mirpur)
Salary Tk. 9500 - 10000 (Monthly)
Job Source alljobs.teletalk.com.bd
Job Published On July 23, 2022
Application Deadline Aug. 22, 2022
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Application Deadline: Aug. 22, 2022

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Company Information

Digicon Technologies Ltd.
About This Company Digicon Technologies Ltd. Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka. Web : http://www.digicontechnologies.com
Company Information
Company Name: Digicon Technologies Ltd.
Digicon Technologies Ltd. Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka. Web : http://www.digicontechnologies.com
Phone: 01599845
Fax: Not specific
Email: saydurrahman7@yahoo.com