Job Details

Organization Name
Post Name Customer Service Executive
Vacancy 02
Job Skills Not Specific
Job Responsibilities
  • Receive & make calls to the customers.
  • Capable to handle customer queries/complaints instantly.
  • Capable to handle Inbound/outbound calls.
  • Excellent negotiation skills and sound knowledge in diagnostic marketing.
  • Make an appointment as per customer requirement.
  • Closely work with phlebotomist and follow-up as per appointment.
  • Closely work with report coordinator for sending report to the patient.
  • Follow-up Field officer to send the report to the patient's residence.
  • Follow-up existing customers from time to time.
  • Maintain data for home collection and executive health check-up patients.
  • Collect customer feedback.
  • Strong interpersonal and communication skills.
  • Ensure customer satisfaction.
  • Positive attitude and self-motivated.
  • Capable to handle customer queries/complaints instantly. Maintaining fruitful relationships with existing customers; retain new customers.
Employment Status Full Time
Educational Requirements Graduation from any reputed University.
Experience Requirements 1 to 2 year(s)
Additional Requirements
  • Age 22 to 28 years
  • Excellent negotiation skill and sound knowledge in diagnostic marketing.
  • Expert in Computer (MS Word, MS Excel, Email, CRM software Etc).
  • The applicants should have experience in the following area(s):
  • Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Counseling, Guest Relations/Services, E-commerce.
  • The applicants should have experience in the following business area(s): Telecommunication, Hospital.
Job Location Dhaka
Salary Negotiable
Job Source
Job Published On Oct. 5, 2021
Application Deadline Oct. 15, 2021
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Application Deadline: Oct. 15, 2021

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Company Information

Thyrocare Bangladesh Limited
About This Company Thyrocare Bangladesh Limited Address : Confidence Centre, Kha-9 (12th Floor), Pragoti Sarani, Shajadpur, Gulshan, Dhaka-1212, Bangladesh. Web : Business : Thyrocare Bangladesh Ltd (TBL), a franchisee of the international laboratory chain giant Thyrocare,. we’re committed to providing the highest quality healthcare for our patients. We’re one of the preferred health care providers for leading consultants, Patients, Hospitals, Clinics & Diagnostic Centers. We are continuously investing in standards and the technology to keep us at the forefront of healthcare advancement. TBL received CAP Certificate for its performance in Quality in the years 2015, 2016 & 2017. In Bangladesh, TBL is the only privately-owned laboratory to achieve this fit. This is a milestone in the history of Quality Laboratory Service in the Country. Thyrocare is providing international standard blood tests through fully automated and integrated laboratory systems which provide accurate and world standard reports. Thyrocare provides laboratory services to over 20 countries in the world, serving over a billion population in over 700 cities, catering the need of laboratories, hospitals, diagnostic centers, pathologists and over 1000 doctors. It is enlisted by many international accreditation organizations like CAP (College of American Pathologists), International Organization for Standardization-ISO: 9001, National Accreditation Board for Testing and Calibration Laboratories (NABL), India. Thereby Thyrocare reports are accepted worldwide.
Company Information
Company Name: Thyrocare Bangladesh Limited
Confidence Centre, Kha-9 (12th Floor), Pragoti Sarani, Shajadpur, Gulshan, Dhaka-1212, Bangladesh.
Phone: 333333
Fax: Not specific