Job Details

Organization Name
Post Name Customer Care Manager
Vacancy 01
Job Skills Not Specific
Job Responsibilities
  • Develop strong relationship with clients.
  • Resol
  • Age 30 to 35 years
  • A minimum of 3 years' experience in similar settings.
  • Excellent interpersonal and communication skills.
  • A team player with leadership skills.
  • Patience, compassion, and empathy.
  • Readiness to learn.
  • Maintain a positive attitude focused on customer satisfaction.
  • Effective data trending, document control, and technical bench skills
  • Strong problem-solving, training, team building, and mentoring abilities
  • Effective communication and leading skills
  • Computer literacy in MS office application is a must ( 35wpm)
  • Age 30 to 35 years
  • A minimum of 3 years' experience in similar settings.
  • Excellent interpersonal and communication skills.
  • A team player with leadership skills.
  • Patience, compassion, and empathy.
  • Readiness to learn.
  • Maintain a positive attitude focused on customer satisfaction.
  • Effective data trending, document control, and technical bench skills
  • Strong problem-solving, training, team building, and mentoring abilities
  • Effective communication and leading skills
  • Computer literacy in MS office application is a must ( 35wpm)
  • ve customer complaints quickly and efficiently.
  • Market research and develop strategies accordingly.
  • Maintain customer satisfaction by providing problems-solving resources.
  • Attend customers' queries.
  • Manage call center agents.
  • Implement productivity, quality, and customer-service standards.
  • Assist audits.
  • Manage all incoming & outgoing calls, emails and social media platforms.
  • Ensure appropriate report delivery on time.
  • Supervise the daily operations of the customer service department
  • Setting customer service goals for team members and helping them reach those goals
  • Maintain communication with government departments.
Employment Status Full Time
Educational Requirements Master's in Public Administration/MBA MA, MSS are also eligible to apply.
Experience Requirements At least 3 year(s)
Additional Requirements
  • Age 30 to 35 years
  • A minimum of 3 years' experience in similar settings.
  • Excellent interpersonal and communication skills.
  • A team player with leadership skills.
  • Patience, compassion, and empathy.
  • Readiness to learn.
  • Maintain a positive attitude focused on customer satisfaction.
  • Effective data trending, document control, and technical bench skills
  • Strong problem-solving, training, team building, and mentoring abilities
  • Effective communication and leading skills
  • Computer literacy in MS office application is a must ( 35wpm)
Job Location Dhaka
Salary Negotiable
Job Source alljobs.teletalk.com.bd
Job Published On July 15, 2021
Application Deadline July 25, 2021
Read Before Apply

Teletalk Job does not charge any fee at any stage of the recruitment process.

Please note that Teletalk Job is an equal employment organization. Any form of persuasion will disqualify the candidature.

Apply Procedure


Apply Online


Application Deadline: July 25, 2021

Report this Job

Company Information

DNA Solution Ltd
About This Company Not specific
Company Information
Company Name: DNA Solution Ltd

Phone: Not specific
Fax: Not specific
Email: jhkjfkj@yahoo.com